fixer

Crash! Cable guy drills hole right through china cabinet

Dear Fixer: I recently moved back home to help take care of my elderly grandfather. My grandparents raised me since I was 7, after my mother, their oldest daughter, was killed.

How about these resolutions for a consumer headaches-free year?

While The Fixer loves going to bat for people who’ve been ripped off and given the runaround, we really hate hearing about sad, unfixable situations that could have been prevented.

The check apparently was in mail, but . . .

The Fixer hears from a reader who was waiting for a payment of $103.51 from Blue Cross Blue Shield of Illinois.

Fixer readers brag about the ‘Good Guys’

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All year, Team Fixer is working on your stickiest consumer situations — everything from disappearing mortgage payments to ruined vacations.

Apartment finder doesn’t help, but she can’t get refund

Dear Fixer: I responded to an ad on Craigslist for a two-bedroom apartment with hardwood floors.

Company turns a deaf ear to poor sound from radio

Dear Fixer: A month ago, for my 80th birthday, my daughter bought me a clock radio at Brookstone.

Papal blessing not worth twice the cost

Dear Fixer: Last February, I sent in an application to the Vatican for a Papal Blessing for my in-laws’ 25th wedding anniversary.

Car paid off, but he never gets title

Dear Fixer: I’m hoping you can help me. In 2007, I bought my daughter a new Chevy Cobalt. The car was financed through US Bank.

Fixer barely breaks sweat over fitness-club takeover

Dear Fixer: I am a dedicated hapkido student, formerly studying at Bally Total Fitness in both Villa Park and Glendale Heights.

Company apologetic after bus-deposit return snafu

Dear Fixer: I contracted with Olson Transportation to hire a bus for the Waukegan Elks Lodge #702 to go to Miller Park in Milwaukee on Sept. 10.

Fixer de-ices holiday freezer problem

Dear Fixer: On Oct. 25, I put a freezer on layaway at the Tinley Park Sears. Four days later, I got a call from Sears telling me that the freezer was recalled and no longer available.

Another crazy cruise catastrophe averted

Dear Fixer: In June 2009, my husband and I went on a Holy Land cruise with Princess Cruises.

Beware of layaway: $100 down, but no fridge

Dear Fixer: On Oct. 25, I put a freezer on layaway at the Tinley Park Kmart. Four days later, I got a call from Sears telling me that the freezer was recalled and no longer available.

Preschool fund-raiser prepaid cards expire too soon

D ear Fixer: Last December and March, I purchased four $50 Visa prepaid cards through a fund-raiser for my kid’s preschool.

U-verse runaround has woman steamed

Dear Fixer: For five months, I’ve been having intermittent Internet service with AT&T’s U-verse. It just goes in and out whenever it feels like it.

Comcast promised gift card after 3 mos. — but it doesn’t arrive

Dear Fixer: We signed up for Comcast’s Triple Play online and were supposed to get a $200 gift card after three months of service. It’s going on seven months and four phone calls and many emails, and we are still nowhere with this.